Level 1 Product Support Agent – Live Chat / No Phone / Fully Remote

We’re seeking a Level 1 Product Support Agent to handle customer interactions exclusively through live chat. This fully remote opportunity keeps you away from phone calls while you help customers troubleshoot products, navigate features, and have smooth interactions with our services. The ideal candidate thrives on helping others and loves tackling challenges in a dynamic, online setting.

Roles: Your day-to-day work involves responding to live chat conversations across our business platforms and social channels. You’ll address customer questions, share relevant product or sales information, and communicate special offers and deals through the chat interface.

Rate: $35 per hour.

Requirements: A working laptop, phone, or tablet paired with stable internet access is essential. You’ll also need solid written English communication abilities to excel in this role.

Skills/background needed: This role welcomes newcomers to the field. Comprehensive training is included, so previous experience with live chat support is not required.

Location: Work from anywhere globally, with preference given to applicants in the United States.

If strong communication skills are your strength and you’re ready to begin promptly, we’d love to hear from you. Submit your application today to get started.

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